Accessing your University Credit Union account has never been more convenient! UCU has partnered with other credit unions across the country through the CO-OP Shared Branch Network to provide members with better and more convenient access to their accounts and money. This means you can complete many transactions at a shared branching location just as if you were visiting UCU.
As a member of UCU, you can now conduct transactions and obtain services at more than 6,800 Shared Branching locations nationwide.
How do Shared Branches work?Make deposits, withdrawals, and loan payments
Get loan advances
Purchase money orders and traveler's checks (if available)
Get balance inquiries and more!
Your membership and accounts remain at UCU, but you can access them through the Shared Branch location most convenient for you. Shared Branching FAQ.
Through the Shared Branch Network* members can:
What is required to conduct transactions at a Shared Branch?Credit Union name : University Credit Union (CA)
Your UCU Member Number (no suffixes)
When you visit a CO-OP Shared Branch location, you must go to a teller and provide the following information:
(Where to find your member number)
A current, VALID Government-issued Identification card
Find a location nearest you
Find a Shared Branching location near your home, work or favorite vacation spot using the shared branch locator. Just look for the CO-OP Shared Branch logo when you visit a branch.
After-Hours Call Center
Balance inquiries Transfers Loan paymentsList of Last 10 transactions
Members will now have access to a Call Center Outlet with live agents who can handle basic phone transactions. This option will be available by calling the UCU general phone number after normal business hours. Transactions available through the Call Center Outlet include:
Please note: The Call Center cannot process stop payments or reporting a lost or stolen ATM/VISA Check Card. You must contact UCU directly during normal business hours, or visit the contact us page to call and report lost or stolen Visa Check cards.
If you have any questions, please contact a Member Services Representative at 310-477-6628 ext. 1.
* Services, hours and withdrawal limits may vary at each location.
Limited or restricted account access may apply.
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Your savings federally insured to at least $250,000 through the National Credit Union Administration (a U.S. Government Agency) and backed by the full faith and credit of the United States Government.
University Credit Union is an Equal Housing Lender. NMLS# 409731
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