A New Online and Mobile Banking Platform for U!

University Credit Union will be rolling out a new online and mobile banking platform. Here is what you will find when you access UCU online:

Enhanced Login Security

There will be an easier “Forgot username/password” reset process.

1) New login procedures

  • You will be asked to create a login/username that is NOT your account numberSecurity Icon
  • You will be asked to supply some personal and contact information for security
  • You will be asked to add a phone number to be sent a one-time access code
  • You will be asked to add an alternative phone number and an email address if needed

2) For your security, we will now contact you when there is a login to your account from an unknown device

3) You will have the ability to register your device as a private device so you can bypass the access code process for future logins

4) Once you login, you will see a new online banking screen with your accounts, the ability to make a payment, message of the day, calendar and calculator

5) The enhanced navigation at the top will give you access to Bill Pay, transfer money, additional services and access to secure forms

6) Touch ID allows you to log in securely with the touch of a finger for a fast, easy, and secure password-free login


Enhanced Bill Pay

Your bill pay payees will be automatically transferred into the new platform so you will not have to set anything up. Or, you can now sign up for Bill Pay and have these new features:

1) One-stop convenience – Pay just about anyone or any billBill Pay Icon

2) One-minute speed – Make three payments in about 60 seconds

3) One click ease – Pick who gets paid, when and how much – then click to pay

Digital Insight Platforms

 External Transfers

Move money from another financial institution by simply pointing and clicking. It’s fast, easy, and secure.

1) Transfer funds online securely between various accounts without visiting a branch or writing a check

2) Fund an account online in time for a major purchase

3) Avoid writing checks to meet your last minute needs


Transfer Icon


Available on home screen; currently inside of Bill Pay.

1) Send money securely using an email address or mobile phone number

2) Money moves directly from bank account to bank account

3) Easy for recipients – works with any financial institution


 Mobile Banking

New features and enhancements for your convenience.

1) Enhanced security

2) Easier “Forgot username/password” process

3) Touch ID

4) Quick Peek Balance from phoneCellphone Icon

5) New features added in Bill Pay


Text Banking

Access your financial accounts securely through a single text.


1) Up-to-Date Account Information

2) Ease of Use

3) Robust Security

*Message & data rates may apply.