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The Front Door Learning Center
Whether you're dreaming about your first home, actively house hunting, or exploring what's possible with the home you already own, having the right information can make all the difference.
Every homeownership journey starts with a plan.
Whether you're just beginning to explore your options or getting ready to apply, a free session with a UCU mortgage expert can help you move forward with confidence.
During your one-on-one session, we'll help you understand where you are today and what steps can bring you closer to your homeownership goals.
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Personalized affordability review
Get a clearer picture of what may fit your budget based on your financial situation and homeownership goals. -
Credit review
Understand how your credit may impact your mortgage options and learn steps that could help strengthen your buying position. -
Mortgage option comparison
Explore mortgage solutions that align with your needs, including fixed-rate mortgages, adjustable-rate mortgages, first-time homebuyer programs, and more. -
Homebuying readiness assessment
We'll help evaluate your current readiness and identify opportunities to prepare for the next stage of your journey. -
Custom action plan and next steps
Leave with practical recommendations tailored to your situation, so you know exactly what to focus on next. -
Your personalized Front Door plan
After your session, you'll receive a customized Front Door Plan summarizing your affordability insights, readiness assessment, recommended next steps, and educational resources designed specifically for you.
Resources for every stage of homeownership.
Homeownership is a journey, and every journey starts with knowledge. Browse educational articles covering homebuying, mortgages, refinancing, home equity, and more.
The State of Housing in California
Housing is a huge part of the California story, but in recent years it has become more and more one of the most significant financial challenges facing university communities.
The State of Housing in California
A Comprehensive Guide to Homebuying
Discover key benefits and eligibility criteria of a VA home loan to purchase or refinance a home with favorable terms for veterans.
A Comprehensive Guide to Homebuying
How to get pre-qualified and pre-approved for a mortgage
Before you start your home search, it’s a smart idea to get pre-qualified for a home loan.
How to get pre-qualified and pre-approved for a mortgage
How Home Equity Lines of Credit (HELOCs) Work
HELOCs offer the flexibility you need to borrow only as much as you need when you need it.
How Home Equity Lines of Credit (HELOCs) Work
Learn through video
Prefer to watch instead of read? Explore quick, educational videos that explain mortgage concepts, homeownership strategies, and financing options in a clear and easy-to-understand format.
Front Door Learning Resources
Browse the blog
Get started on your journey of self discovery with these helpful articles.
Mortgage calculator
Crunch the numbers and see how much home you can afford.
Book a 1-on-1 appointment
Overwhelmed? We understand. Our team is here to help you every step of the way in your journey.
We're here to help
A Home Planning Session can help you build a clearer path forward. Our team is here to answer questions, discuss your goals, and connect you with helpful resources and solutions tailored to your situation.
- Mortgage Loan Originator Information
The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act), requires credit union mortgage loan originators and their employing institutions as well as employees who act as mortgage loan originators to register with the Nationwide Mortgage Licensing System & Registry (NMLS), obtain a unique identifier, and maintain their registration in accordance with the requirements of the SAFE Act.
University Credit Union’s registration is NMLS #409731, and our individual originators’ names and registrations are as follows:
- Mona Donalson – NMLS ID#2082139
- Merisa Gates – NMLS ID #188870
- Estela Nagahashi – NMLS ID #1699957
- Michelle Pacheco – NMLS ID#662822
- Britini Pender – NMLS ID #694308
- Frank Perez – NMLS ID #2063520
- Sheri Sicka – NMLS ID #809498
- Elizabeth Torres – NMLS ID #1757889
Under the SAFE Act, consumers have easy access to information at no charge regarding mortgage loan originators via www.nmlsconsumeraccess.org.
- Mortgage Loan Servicing Information
Requests for information related to or resolution of an error or errors in connection with an existing mortgage loan must be made in writing via the U.S. mail to:
University Credit Union/TruHome
Member Service Department
9601 Legler Rd.
Lenexa, KS 66219Mortgage payments may be sent via U.S. mail to:
University Credit Union/TruHome
PO Box 219958
Kansas City, MO 64121-9958Contact TruHome by phone during business hours at:
855.699.5946
5 am – 6 pm PST Monday–Friday, 6 am – 11 am PST Saturday
Ready to take the next step?
Schedule your free session and get personalized guidance from a UCU mortgage expert. No pressure, no obligation, just a clear path forward toward your homeownership goals.