Security center
At UCU, we take your account security seriously. As your trusted financial partner, we remain vigilant for potentially fraudulent activities that could target your personal information and finances.
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Beware of scams! UCU will never call and ask for sensitive information. If you're ever unsure who you're speaking with, hang up immediately and call us at 800.UCU.4510.
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Know the signs: stop the threat
UCU will never call, email, or the otherwise contact you and ask for any personal information. If you are uncomfortable with any call you receive regarding your UCU account, please hang up and call UCU at 800.UCU.4510 to verify if the call came from us.
- Fraudsters may pose as UCU team members, attempting to obtain sensitive information from our member-owners. Please know that UCU will never call, text, or email you asking for your card number, PIN, or digital banking credentials.
- Scammers may call to confirm transactions or ask you to provide a one-time passcode. If you receive a suspicious call from someone claiming to be from UCU, immediately hang up and call us at 800.UCU.4510 to verify.
- In digital banking, enable alerts for any unusual activity such as unfamiliar log ins and balance changes. If you notice suspicious activity, report it to us immediately.
- If you notice an unauthorized change to the phone number or email address on your digital banking account, let us know immediately by calling us at 800.UCU.4510.
Remember
UCU will never call, email, or otherwise contact you and ask for any personal information. If you are uncomfortable with any call you receive regarding your UCU account, please hang up and call UCU at 800.UCU.4510 to verify if the call came from us.
Concerned you're a victim of fraud?
Call us at 800.UCU.4510 to report it immediately! We'll review your account with you and assist with any security questions.
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Avoiding Gift Card Scams
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Fraud Text Alerts
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University Credit Union offers membership to employees, students and alumni of UCLA, Pepperdine University, Loyola Marymount University, Santa Clara University, Saint Mary's College, UC Irvine, UC Davis, UC San Diego, Georgia Tech, University of Texas at Arlington, Abilene Christian University, Mount St. Mary's University, Chabot College and Las Positas College, West Coast Conference Universities, Western Athletic Conference Universities, and other universities throughout California. UCU offers a variety of products and services including checking accounts, credit cards, home mortgages, auto loans, personal loans, commercial loans, insurance, investments, as well as digital banking.
University Credit Union offers membership to employees, students and alumni of UCLA, Pepperdine University, Loyola Marymount University, Santa Clara University, Saint Mary's College, UC Irvine, UC Davis, UC San Diego, Georgia Tech, University of Texas at Arlington, Abilene Christian University, Mount St. Mary's University, Chabot College and Las Positas College, West Coast Conference Universities, Western Athletic Conference Universities, and other universities throughout California. UCU offers a variety of products and services including checking accounts, credit cards, home mortgages, auto loans, personal loans, commercial loans, insurance, investments, as well as digital banking.
Concerned you're a victim of fraud?
Call us at 800.UCU.4510 to report it immediately! We'll review your account with you and assist with any security questions.
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