Security center
At UCU, we take your account security seriously. As your trusted financial partner, we remain vigilant for potentially fraudulent activities that could target your personal information and finances.
Know the signs: stop the threat
UCU will never call, email, or the otherwise contact you and ask for any personal information. If you are uncomfortable with any call you receive regarding your UCU account, please hang up and call UCU at 800.UCU.4510 to verify if the call came from us.
- Fraudsters may pose as UCU team members, attempting to obtain sensitive information from our member-owners. Please know that UCU will never call, text, or email you asking for your card number, PIN, or digital banking credentials.
- Scammers may call to confirm transactions or ask you to provide a one-time passcode. If you receive a suspicious call from someone claiming to be from UCU, immediately hang up and call us at 800.UCU.4510 to verify.
- In digital banking, enable alerts for any unusual activity such as unfamiliar log ins and balance changes. If you notice suspicious activity, report it to us immediately.
- If you notice an unauthorized change to the phone number or email address on your digital banking account, let us know immediately by calling us at 800.UCU.4510.
Remember
UCU will never call, email, or otherwise contact you and ask for any personal information. If you are uncomfortable with any call you receive regarding your UCU account, please hang up and call UCU at 800.UCU.4510 to verify if the call came from us.
Concerned you're a victim of fraud?
Call us at 800.UCU.4510 to report it immediately! We'll review your account with you and assist with any security questions.
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Avoiding Gift Card Scams
We are here to help you recognize and avoid potential scams.
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Learn More about Fraud Text Alerts Frequently asked questions
We have an abundance of answers and we're always happy to dispense them freely.
Relevant resources
Calculators
The more you know, the better prepared you are to make great choices for yourself and your family.
Learn more about Calculators Learning center
Gain a wealth of knowledge on subjects such as 529 plans, college financing, mortgages, and estate planning.
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From membership and loan applications to direct deposit and stop payments, our forms are conveniently available online.
Learn more about Forms Giving our University Communities a financial advantage
University Credit Union offers membership to employees, students and alumni of UCLA, Pepperdine University, Loyola Marymount University, Santa Clara University, Saint Mary's College, UC Irvine, UC Davis, UC San Diego, Georgia Tech, University of Texas at Arlington, Mount St. Mary's University, Chabot College and Las Positas College, West Coast Conference Universities, The Big West Universities, Western Athletic Conference Universities, Southland Conference Universities, and other universities throughout California. UCU offers a variety of products and services including checking accounts, credit cards, home mortgages, auto loans, personal loans, commercial loans, insurance, investments, as well as digital banking.
University Credit Union offers membership to employees, students and alumni of UCLA, Pepperdine University, Loyola Marymount University, Santa Clara University, Saint Mary's College, UC Irvine, UC Davis, UC San Diego, Georgia Tech, University of Texas at Arlington, Mount St. Mary's University, Chabot College and Las Positas College, West Coast Conference Universities, The Big West Universities, Western Athletic Conference Universities, Southland Conference Universities, and other universities throughout California. UCU offers a variety of products and services including checking accounts, credit cards, home mortgages, auto loans, personal loans, commercial loans, insurance, investments, as well as digital banking.
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