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Royce - Virtual Assistant - Los Angeles, California, United States

You’ve got questions, Royce has answers.

Meet UCU's virtual assistant.

Royce got an upgrade!

Our virtual assistant, Royce, is now better than ever! Not only is Royce available to help you get your questions answered quickly, but Royce can now complete basic transactions and walk you through the loan application process.

What is Royce?

Royce is an AI (artificial intelligence) powered digital assistant that can answer questions, help you find resources on our website, provide account information, facilitate transactions, and more. And now, Royce can answer questions when you call our Central Intelligence Advisory Center!

What can Royce help you with?

It's simple, really. You ask Royce a question and you'll get an answer right back. Here are just some of the things Royce can help with:
  • How to open an account
  • Checking your balances
  • How to register for online banking
  • Viewing your statements
  • Product questions
  • The loan application process
  • University Investment Services information
  • Balance inquiries over the phone
  • Finding your nearest branch or ATM
  • Text capabilities to forward requested information directly to your phone
  • Hours of operation
  • And so much more!
  • Sending money

Benefits and Advantages of Using Royce

At UCU, we are always leveraging the newest innovations and providing our members a variety of options for how they communicate with us. Royce offers the quickest, most efficient way to get answers from us over the phone or online, or conduct transactions online without having to call the Central Intelligence Advisory Center or visit a UCU location.

Frequently asked questions

Giving our University Communities a financial advantage
University Credit Union offers membership to employees, students and alumni of UCLA, Pepperdine University, Loyola Marymount University, Santa Clara University, Saint Mary's College, UC Irvine, UC Davis, UC San Diego, Georgia Tech, University of Texas at Arlington, Mount St. Mary's University, Chabot College and Las Positas College, West Coast Conference Universities, The Big West Universities, Western Athletic Conference Universities, Southland Conference Universities, and other universities throughout California. UCU offers a variety of products and services including checking accounts, credit cards, home mortgages, auto loans, personal loans, commercial loans, insurance, investments, as well as digital banking.

Members have also saved money with

Credit Cards

Choose the UCU Credit Card that's right for you.
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Mobile Check Deposit

Time is money. Save both using the UCU mobile app.
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Find a location near you

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Leaving University Credit Union Website

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