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Frequently asked questions
- How do I make an appointment with UCU? Click On How do I make an appointment with UCU?
You can make an appointment online by completing a simple form. Request a virtual or in-person appointment and choose the service you want help with. Seek assistance with tasks like account opening or information gathering effortlessly. Learn More
- Can I get an appointment with UCU without going to a location? Click On Can I get an appointment with UCU without going to a location?
At University Credit Union, choose a virtual or face-to-face meeting for banking products, investments, retirement planning, and more. Access services without requiring in-person attendance common at other credit unions. Learn More
- Can someone explain different types of home loans to me? Click On Can someone explain different types of home loans to me?
Book a mortgage consultation to learn about various home loan options before making a decision. UCU mortgage specialists are available to address all your mortgage-related inquiries. Learn More
- What is a HELOC, and how does it work? Click On What is a HELOC, and how does it work?
HELOCs allow leveraging home equity for expenses like renovations or education costs. Book a free consultation with a UCU specialist for detailed HELOC information. Learn More
- Do I need an appointment with UCU, or is there another way to get answers? Click On Do I need an appointment with UCU, or is there another way to get answers?
For quick answers and guidance, use our virtual assistant, Royce. Royce handles basic transactions, loan applications, and more, offering convenience without needing an appointment. Learn More
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University Credit Union offers membership to employees, students and alumni of UCLA, Pepperdine University, Loyola Marymount University, Santa Clara University, Saint Mary's College, UC Irvine, UC Davis, UC San Diego, Georgia Tech, University of Texas at Arlington, Mount St. Mary's University, Chabot College and Las Positas College, West Coast Conference Universities, The Big West Universities, Western Athletic Conference Universities, Southland Conference Universities, and other universities throughout California. UCU offers a variety of products and services including checking accounts, credit cards, home mortgages, auto loans, personal loans, commercial loans, insurance, investments, as well as digital banking.