Helpful information
Navigate your financial journey with confidence! We invite you to explore our comprehensive range of resources and tools designed to empower you to make informed financial decisions and maximize your UCU experience.
Access a wealth of knowledge with helpful links and information that will support you every step of the way. If you need additional guidance, utilize our virtual assistant, Royce, or browse our collection of helpful blogs, videos and tools.
Banking with knowledge
At University Credit Union, our priority is empowering our member-owners with the tools to succeed. Ensure you are equipped for success at every turn by exploring our resources, including:
- Royce, our virtual assistant, is available to you 24/7
- A security center with tips and tools for keeping your finances safe
- Important forms available for your convenience
- Online membership and loan applications
- Ask a question and get an answer straight from our CEO
Member resources
Important forms available
Forms
Understand your rights and obligations
Business Membership Agreement
Sign up for events and sweepstakes
UCU event and education registration
Get your questions answered by our CEO
Ask the CEO
Frequently asked questions
- How do I know if I am eligible to join University Credit Union as a member-owner? Click On How do I know if I am eligible to join University Credit Union as a member-owner?
It’s easy to find out if you qualify to become a UCU member-owner. Start the account opening process through our website. We’ll walk you through the steps, starting with verifying your eligibility.
- What services does University Credit Union provide? Click On What services does University Credit Union provide?
University Credit Union provides all the financial services you’d expect from a traditional bank, but with the personalized service and lower costs and fees you can only get from a credit union. Being a member-owned cooperative means offering lower interest rates on loans and lines of credit.
- Who do I contact at University Credit Union if I need a loan? Click On Who do I contact at University Credit Union if I need a loan?
Our loan professionals are available during business hours, or you can start your loan application online anytime. University Credit Union loans range from home and auto financing to student and personal loans.
- How can I contact UCU? Click On How can I contact UCU?
At UCU, we leverage the newest innovations and provide our member-owners with various communication options. Our virtual assistant, Royce, offers the quickest, most efficient way to get answers from us. If you need help without having to call the Central Intelligence Advisory Center or visit a UCU location, you can fill out our contact form, and a team member will contact you.
- Where can I get financial information? Click On Where can I get financial information?
We offer several ways to get the information you need quickly and easily. Our financial wellness learning center provides various financial resources and information about our products and services. In addition, you can reach out to our team, ask the CEO or utilize University Credit Union’s virtual assistant Royce, for 24/7 instant help.
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