
Online and browser protection

Your account could be under attack. Let's join forces to fight back.

Here are some tips for safe computer and email use
Set strong passwords.
A strong password is a combination of upper and lower case letters and numbers that are not easily guessed. It could also be a simple sentence. Change it frequently and don't write it down or share it with others.
Links aren't always what they seem.
Use caution when clicking links that are embedded in an email message. If it's a link from an unsolicited company, type in the URL address directly instead. The displayed link is not always the same as the link that is programmed in the message.
Don't reveal personal information via email.
Scammers can make e-mail messages and texts look legitimate. Be wary of companies asking for you to send personal information as "verification." Do not send information such as account numbers, Social Security numbers or passwords via email or text.
Websites aren't always what they seem.
Take a moment to verify that the Web page address you're visiting matches exactly with the URL that you expected to reach.
Don't download that file!
Files attached to emails can contain harmful computer viruses or programs. If you're not expecting an attachment from someone, question whether it is legitimate. Make sure you have a good, up-to-date antivirus program on your computer.
Logoff from sites when you are done.
When you are ready to leave a site, click the "logoff" button or link rather than just closing the page.
Monitor account activity.
Monitor credit union, credit card and brokerage account activity regularly either online or by reviewing monthly statements. Report any unauthorized transactions right away.
What to expect from University Credit Union
- UCU will never call, email or otherwise contact you and ask for your username, password or other online banking credentials.
- UCU will never contact you and ask about your credit or debit card number, PIN or 3-digit security code.
- Our credit card or debit/ATM card provider will never contact you and ask for your card number, expiration date or CVC (security) code.
- If you are uncomfortable with any call you receive regarding your UCU account, please hang up and call the credit union to verify if the call came from the credit union.
Upgrade your browser to get the most out of your experience
To enjoy a best-in-class experience on our site, upgrade to our recommended browsers and settings. Plus, all the online banking safeguards we put into effect for your benefit will be active and running in the latest browsers.
For security and best viewing, University Credit Union recommends you run the latest stable versions of these browsers:
- Microsoft Edge 91.0 and higher
- Mozilla Firefox 19.0 and higher
- Google Chrome 23.0 and higher
- Apple Safari 6.0 and higher
Concerned you're a victim of fraud?
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University Credit Union offers membership to employees, students and alumni of UCLA, Pepperdine University, Loyola Marymount University, Santa Clara University, Saint Mary's College, UC Irvine, UC Davis, UC San Diego, Georgia Tech, University of Texas at Arlington, Mount St. Mary's University, Chabot College and Las Positas College, West Coast Conference Universities, The Big West Universities, Western Athletic Conference Universities, Southland Conference Universities, and other universities throughout California. UCU offers a variety of products and services including checking accounts, credit cards, home mortgages, auto loans, personal loans, commercial loans, insurance, investments, as well as digital banking.