eStatement & Electronic Disclosures Agreement
Initial & Ongoing Consent for eStatement
Please read the following terms and conditions that indicate your election and your consent to receive
your periodic statements initially and on an ongoing basis electronically by providing your email
Terms & Conditions
When accepting University Credit Union’s eStatement service, you are agreeing to receive your
University Credit Union statements, Membership and Accounts Agreement, Notice of Credit Union
you with further electronic disclosures in the future.
You are also agreeing to opt out of receiving a printed statement in the mail. An email notification that
your statements are available will be sent to the email address that you provide and maintain on the
eStatement service. Statements will generally be available by the second business day following the
end of the statement period and will be available for viewing for at least 12 months. You must promptly
review your statement upon receipt. See “In Case of Errors or Questions About Electronic Fund
Transfer” in your Membership and Accounts Agreement.
You agree to provide and maintain a valid, active email address while enrolled in eStatements. You
may update your email address by selecting the “My Settings” link in online banking or the mobile app.
You affirm that you can view online statements and that you either have a printer capable of printing
online statements or that you have the ability to save and later display such statements. You may
request a copy of your printed statement by calling (800) UCU-4510. You will be charged the statement
copy fee disclosed in the Schedule of Fees and Charges for each statement requested.
You may withdraw your consent to receive statements electronically and resume the printed version at
any time. We will cancel your eStatement service and begin sending paper statements to your last
known postal address at the next statement period. You may opt out of eStatements by calling a UCU
representative at (800) UCU-4510.
University Credit Union is not liable for any third-party incurred fees, other legal liability, or any other
issues of liabilities arising from statements or notifications sent to an invalid or inactive email address
that you have provided or other interruptions in Internet services.
In order to receive and view your statements online you must have an operating system that can
support current and immediate prior major releases of Internet Explorer, Firefox, Safari and Google
Chrome. When a new version is announced as Release to Web (RTW), support will cease on the third-oldest
major version. Please note that utilizing older browsers may result in disabled functionality or
limited access to services. The supported browsers are for use with the traditional online banking
interface and devices (desktop/laptop), and do not apply to use with mobile devices (phones/tablets). If
using a phone or tablet to access online banking outside of an app, functionality and appearance may
vary from the traditional interface. eStatements are available through online and mobile banking.
You must also have the current or immediate prior release of Adobe Acrobat Reader. You can download
Adobe Acrobat Reader free from Adobe’s official website.
We invite you to print a copy of this eStatement Service Agreement and retain it for your records. You
may also request a copy of this Agreement be mailed to you. To do so, email us at firstname.lastname@example.org or
call us at (800) UCU-4510.