eStatement & Electronic Disclosures Agreement

Please read the following terms and conditions that indicate your election and your consent to receive your periodic statements initially and on an ongoing basis electronically by providing your email address.


Terms & Conditions


When accepting University Credit Union’s eStatement service, you are agreeing to receive your University Credit Union statements, Membership and Accounts Agreement, Notice of Credit Union Privacy Policy, and Important Policy Choices for Consumers electronically. We may provide you with further electronic disclosures in the future.


You are also agreeing to opt out of receiving a printed statement in the mail. An email notification that your statements are available will be sent to the email address that you provide and maintain on the eStatement service. Statements will generally be available by the second business day following the end of the statement period and will be available for viewing for at least 12 months. You must promptly review your statement upon receipt. See “In Case of Errors or Questions About Electronic Fund Transfer” in your Membership and Accounts Agreement.


You agree to provide and maintain a valid, active email address while enrolled in eStatements. You may update your email address by clicking ‘Settings’ and then ‘Profile’ from the Menu selection in mobile and online banking.


You affirm that you can view online statements and that you either have a printer capable of printing online statements or that you have the ability to save and later display such statements. You may request a copy of your printed statement by calling 800.UCU.4510. You will be charged the statement copy fee disclosed in the Schedule of Fees and Charges for each statement requested.


You may withdraw your consent to receive statements electronically and resume the printed version at any time. We will cancel your eStatement service and begin sending paper statements to your last known postal address at the next statement period. You may opt out of eStatements by calling 800.UCU.4510.


University Credit Union is not liable for any third-party incurred fees, other legal liability, or any other issues or liabilities arising from statements or notifications sent to an invalid or inactive email address that you have provided or other interruptions in Internet services.


In order to receive and view your statements online you must have an operating system that can support current and immediate prior major releases of Internet Explorer, Firefox, Safari, and Google Chrome. When a new version is announced as Release to Web (RTW), support will cease on the third-oldest major version. Please note that utilizing older browsers may result in disabled functionality or limited access to services. The supported browsers are for use with the traditional online banking interface and devices (desktop/laptop), and do not apply to use with mobile devices (phones/tablets). If using a phone or tablet to access online banking outside of an app, functionality and appearance may vary from the traditional interface. eStatements are available through mobile and online banking.


You must also have the current or immediate prior release of Adobe Acrobat Reader. You can download Adobe Acrobat Reader free from Adobe’s official website.


We invite you to print a copy of this eStatement Service Agreement and retain it for your records. You may also request a copy of this Agreement be mailed to you. To do so, email us at [email protected] or call us at 800.UCU.4510.

If you have questions about this disclosure, please contact us.

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