We'll never force you to speak to a robot. Our members have access to a Call Center Outlet with live agents to assist you with simple transactions. This option will be available when you call the general UCU phone number anytime after normal business hours.
Here's what you can do:
- Balance inquiries
- Loan payments
- List of last 10 transactions
Unfortunately, the Call Center cannot process stop payments or report a lost or stolen ATM/VISA debit Card. Contact UCU directly during our regular business hours, or visit the Contact Us page to report lost or stolen Visa debit cards.
More questions? Contact a Financial Services Specialist at 800.UCU.4510.