Keep your personal information and accounts secure


At UCU, we take your account security seriously. As your trusted financial partner, we remain vigilant for potentially fraudulent activities that could target your personal information and finances. 


Arming yourself with the knowledge to spot and foil these fraudulent activities is the best way to protect your hard-earned money.


Know the signs; stop the threat


External Transfers


Fraudsters may pose as UCU team members, attempting to obtain sensitive information from our member-owners. Please know that UCU will never call, text, or email you asking for your card number, PIN, or digital banking credentials.


External Transfers


Scammers may call to confirm transactions or ask you to provide a one-time passcode. If you receive a suspicious call from someone claiming to be from UCU, immediately hang up and call us at 800.UCU.4510 to verify.


External Transfers


In digital banking, enable alerts for any unusual activity such as unfamiliar log ins and balance changes. If you notice suspicious activity, report it to us immediately.


External Transfers


If you notice an unauthorized change to the phone number or email address on your digital banking account, let us know immediately by calling us at 800.UCU.4510.



UCU will never call, email, or otherwise contact you and ask for any personal information. If you are uncomfortable with any call you receive regarding your UCU account, please hang up and call UCU at 800.UCU.4510 to verify if the call came from us.

Concerned you're a victim of fraud?

Call us at 800.UCU.4510 to report it immediately! We'll review your account with you and assist with any security questions.

SubPage Categories

Fraud Prevention

Join us in the fight against online fraud.

Know the Red Flags of a Scam

Be aware and be ready.

Credit & Debit Card Safety

Learn the best ways to use ATMs and credit cards.

Online & Browser Protection

Going online? Be aware of scams to get your account information.

Phishing Scams & Breaches

Learn the effective ways to fight back against scam artists and data phishers.

Avoiding Gift Card Scams

We are here to help you recognize and avoid potential scams.

Fraud Text Alerts

Fraud prevention done better. Stay ahead with Fraud Text Alerts.

Member Testimonial

"UCU saved me almost $2,000 plus!"

- Michael P.

Practice and small steps lead you toward financial stability and your goals.

Take your first step now.

Check It Out

Practice and small steps lead you toward financial stability and your goals.

Take your first step now.

Check It Out


We have an abundance of answers and we’re always happy to dispense them freely.

Contact Us