ApplePay FAQs

 

What is Apple Pay?

Apple Pay allows you to pay for your purchases with your iPhone® 6, iPhone 6 Plus, or iPhone 7 by holding your phone near a contactless reader at participating merchants. You can also use your iPad Air 2 and iPad mini 3, Apple Watch or Mac (2012 or later) to pay within certain apps.

How do I add my cards to Apple Pay?

On iPhone® 6, iPad Air2® and iPad Mini 3, access the Settings app, scroll down to Wallet & Apple Pay, then enter your cards by tapping “Add Credit or Debit Card.” You can then use your iSight®  camera to enter your card or type the information in manually.

When I add my card to Apple Pay it doesn’t look like the card in my wallet. Why?

Apple Pay uses a graphical representation, not an exact replica of your card.

When I use the camera to add the card, the card details are not showing correctly. What do I do?

In the event your card cannot be captured by your phone through your camera, proceed with entering in all of the required fields manually. This will also process and add your card normally into Apple Pay.

How do I change my default card?

The credit or debit card associated with your iTunes account or the first card you add to the Wallet is your default card. To change your default card:

  1. Go to Settings > Wallet & Apple Pay
  2. Tap Default Card
  3. Choose a new card

How do I pay with a card other than my default card?

  1. Position your iPhone close to the contactless reader without placing your finger on Touch ID. After your iPhone wakes up, your default card will appear on your screen.
  2. Tap your default card to display a list of available cards, then tap the card you want to use.
  3. Position your finger on the Touch ID sensor, and hold your iPhone close to the reader to complete your transaction. Some stores may also ask you to sign a receipt, depending on the transaction amount.

Are my payments safe with Apple Pay?

Yes. When you use Apple Pay, your card number isn’t stored on your phone or given to the merchant. A unique digital code is created specifically for that device. You still enjoy all the benefits of your credit or debit card, which includes our Zero Liability policy that protects you from unauthorized purchases.

How are my privacy and personal information protected?

Since Apple Pay doesn’t store your credit or debit card number on the device, you never reveal your name, card number or security code to merchants.

Am I able to opt out of Apple Pay at any time?

Adding your credit or debit cards to Apple Pay is your choice; you can add or remove cards when needed. To remove a card, go to Apple Pay, tap on the card, tap the “i”, then tap Remove Card.

What devices are compatible with Apple Pay?

Apple Pay is compatible with these devices:

iPhone iPad
In stores, within apps, and on the web in Safari* In stores, within apps, and on the web in Safari
iPhone 7 iPad (5th generation)
iPhone7 Plus iPad Pro (12.9-inch)
iPhone 6s iPad Pro (9.7-inch)
iPhone 6s Plus iPad Air 2
iPhone 6 iPad mini 4
iPhone 6 Plus iPad mini 3
iPhone SE
Apple Watch MAC     
In stores, within apps, paired with iPhone 5 and later* On the web in Safari
Apple Watch Series 2 MacBook Pro with Touch ID
Apple Watch Series 1 A Mac model introduced in 2012 or later with an Apple Pay-enabled iPhone or Apple Watch
Apple Watch (1st Generation)

For more information, go to the Apple Pay site.