As we find ourselves in a new year, I can’t help but anticipate all the exciting opportunities ahead. The start of the year always sparks my enthusiasm for fresh ideas and ambitious goals, and with the renewed energy that the new year brings, I know our team is ready to chart a course for continued success.


The first quarter of the year brings several new initiatives that will be introduced to enhance your banking experience and build a strong legacy for generations to come.


Debit and Credit Card Upgrades


We are delighted to introduce upgraded features for both our debit and credit cards. These enhancements are designed to provide you with greater convenience, security, and functionality in your everyday transactions. Our newly redesigned cards will also be contactless. Stay tuned for more details on the specific improvements and benefits coming your way.


New Online Membership Application


In line with our commitment to delivering a seamless banking experience, we launched a brand-new online membership application. The new application streamlines the process of becoming a member-owner, making it easier and more convenient for your friends, family, and colleagues to join UCU.


Exciting Partnerships


We are proud to announce strategic partnerships with the University of Texas at Arlington and the Southland Conference. These collaborations signify our dedication to supporting higher education, college athletics and financial wellness initiatives in the university community. Through these partnerships, we aim to foster growth, innovation, and opportunities that benefit our members, partners and the university communities alike.


New Member Survey


In January we launched a more robust member survey to better capture feedback from you, our member-owners. As we continue our journey of enhancement and growth, your satisfaction and trust remain our top priorities. We are committed to delivering exceptional services and experiences that exceed your expectations. Your insights are invaluable as we continue to improve and innovate.


Thank you for choosing us as your trusted financial partner. We look forward to serving you and making your banking experience even better in 2024.