If you receive a call or text from someone claiming to be UCU requesting personal information, do not respond or provide information. UCU will never call or text our members to ask for personal information. If you're unsure if a call or text is legitimate, please call us at 800.UCU.4510.
Be aware and be ready.
Many fraudsters will target you using scams such as fake emails, text messages, voice calls, letters, or even someone who shows up at your front door unexpectedly. To help you stay safe from potential scams, it’s important to be aware of scenarios that fraudsters often use:
These are just some of the common scenarios that UCU has been made aware of relating to fraudsters. It is important to remember that if you authorize a transfer or send money to a fraudster, it may be difficult to be reimbursed.
If you believe you have been the victim of a scam relating to one of your UCU accounts, please contact us at 800.UCU.4510.