As we enjoy the sunny days of summer, I want to take a moment to express my heartfelt appreciation for your continued support and trust during the recent wave of changes to your digital banking experience. Our team has been working diligently on our remarkable new platform, and we’re so excited that you can finally experience it for yourself!

 

Our focus on digital banking that fits your life.

 

One of our biggest goals with the new upgrade was ensuring that our member-owners had access to a world-class digital banking experience that’s more convenient and flexible, with a personal touch. Our lives are moving at full-speed in today’s fast-paced world, so it’s vital that our banking tools allow you to seamlessly bank anytime, anywhere. Creating a digital platform that encompasses everything our member-owners need on their phone or computer was top of mind during the development process. Our team focused on adding tools and capabilities that personalize and simplify banking.

 

We’ve taken everyday banking tasks and made them a breeze.

 

We didn’t settle until we found a platform that we believe will provide you with an experience that will be a model for other financial institutions to follow. Our next step was to take everyday banking tasks and make them something special. We upgraded the check deposit feature to get you from start to submit in under 60 seconds. We introduced enhanced loan payment options to give you greater flexibility and control. And paying bills? We made it so simple that you can transfer money like a pro in just a few taps. Ease and convenience was the name of the game.

 

Making your financial wellness journey a little less complicated.

 

While these features were all necessary for a digital banking platform, we knew we wanted to take our system one step further. We believe that educating our member-owners also empowers them, so we made it a priority to include a range of financial wellness tools to guide you on your path to financial success. Within our platform, you can monitor and analyze your credit score with daily updates, set a budget and analyze your spending, and even access a customized Financial Health Checkup that will shed some light on where you stand financially. Nothing makes us happier than seeing our member-owners reach their financial goals, and we are confident that these tools will help you do that.

 

We’re here to be your financial partner.

 

As we embark on this digital journey together, we are deeply committed to maintaining the personalized service that sets us apart as a credit union. While our digital banking upgrade offers convenience, we want to assure you that our dedicated team of professionals remains available to provide personalized assistance and listen to feedback whenever you require it.

 

Your insights and suggestions are integral to our ongoing commitment to delivering outstanding products and services that exceed your expectations. We are here to support you every step of the way!

 

I want to extend a big THANK YOU to you for choosing our credit union as your financial partner. We remain dedicated to providing you with a financial advantage, and we hope that is evident through our new upgraded digital banking platform. Thank you for being a UCU member-owner!